FAQs
What is the estimated shipping timeline for Ready-to-Ship and Custom-made orders?
Our Ready to Ship ensembles take about 3 to 7 days. While, Custom-made orders take about 45 to 90 business days to ship.
What are the recommended care instructions for preserving the quality and longevity of this garment?
Professional dry-cleaning only. The garment should be kept in Soft Muslin fabric. Do not spray perfume directly on the garment. Avoid mothball use. Kindly keep the garment in a moderate climate as the zari/embroidery material tends to react with the weather change.
Why might the colors of the garment appear different on various devices?
Please note: The colors you see on your device may vary due to individual devices' varying color reproduction and temperature.
What are the terms and conditions regarding returns, exchanges, and refunds? Additionally, how does opting for Fall, Picco & Tassel services impact the delivery timeline?
- No Return | No Exchange Policy | No Refund
- The product’s color may differ slightly from the above-shown images/video.
- Adding Fall, Picco & Tassel services to your saree will extend the delivery time by approximately 3-4 days.
What should NRI customers keep in mind while placing an order?
Please share your Indian contact information (+91) with your NRI number for easy communication and smooth delivery.